An extension of your team, available 7 days a week. One email away.
Smashed Avo manages your WordPress site so you do not have to. Updates, security monitoring, performance checks, backups, and real support from the team who built your site.
We hear this from WordPress site owners more than you would think.
We got hacked and had no idea until customers told us.
Outdated plugins and WordPress core are the number one entry point for attackers. Once a site is compromised, recovery is expensive and trust is hard to rebuild.
Our site is slow but we do not know why or how to fix it.
A slow site loses customers before they even see your offer. Performance degrades quietly as plugins accumulate and images go unoptimised.
We updated a plugin and something broke. No one to call.
Plugin conflicts happen. Without someone watching your site, a broken update can sit live for days before anyone notices.
We know the site needs attention. We just never get to it.
You are running a business. WordPress maintenance is always the thing that gets pushed to next week. Until something goes wrong.
These are not edge cases. They are the predictable outcome of leaving a WordPress site unmanaged. A care plan removes the risk before it becomes a problem.
How we keep your site healthy
Proactive maintenance, not reactive repairs. There is a lot that can be done in 30 minutes when someone is already watching.
Three tiers to match your business
Starter covers the essentials for small WordPress sites. Business adds performance monitoring and support hours for growing businesses. Commerce is built for WooCommerce stores that cannot afford downtime.
Core and plugin updates
Updates are tested in a staging environment before going live. No broken updates, no surprises on your end.
Security monitoring and malware scanning
Continuous monitoring for intrusion attempts, file changes, and known vulnerabilities. Issues are caught and resolved before they reach your visitors.
Daily backups with offsite storage
Your site is backed up every day and stored offsite. If anything goes wrong, a clean version can be restored within hours.
Support hours for content and technical changes
Send one email per request with the site URL and a clear description. Content edits, redirects, forms, custom code, troubleshooting. Business and Commerce plans include monthly hours you can use however you need.
What every care plan covers
These are the standard inclusions across all three tiers. Business and Commerce plans add additional services on top.
WordPress core updates
Core is kept current with each new release, tested before deployment.
Plugin and theme updates
All active plugins and themes updated and verified against your site each month.
Daily automated backups
Full site and database backups stored offsite. Retention period varies by plan.
Uptime monitoring
24/7 uptime checks with alerts if your site goes down. We know before you do.
Security scanning and hardening
Regular malware scans, login protection, firewall rules, and file integrity monitoring.
Performance checks
Monthly load speed review with recommendations. Business and Commerce plans include active optimisation.
Monthly report
Plain-English summary of everything done, your site health score, and any recommendations for the month ahead.
Commerce tier adds WooCommerce-specific checks, order flow testing, and priority response times. All plans are month to month with no lock-in contracts.
What working with us looks like
Monthly reports, not mystery
Each month you get a plain-English summary of what was done, what was found, and what is recommended. No jargon, no guessing.
Problems caught before they cost you
Your site is watched every day. Issues that would have become expensive repairs get handled quietly in the background.
One email per request
Send your request to a dedicated address with the site URL and a clear description. The more detail you include, the faster it gets done.
Real results from real businesses
TRA Australia
Ongoing maintenance and support for a family-owned ecommerce business after a full site rebuild. Zero downtime incidents in 12 months.
ASP Components
Care plan managing a high-SKU WooCommerce B2B store. Monthly updates, security monitoring, and priority support for their sales team.
Common questions
Things people ask when they are deciding whether a care plan is right for them.
Do I need to be on a care plan if my site was not built by Smashed Avo?
What happens if something breaks on my site?
Is there a lock-in contract?
What is the difference between the Business and Commerce plans?
What do the support hours cover?
“Sometimes the greatest adventure is simply a conversation.”
A. Wolfe
Not sure which plan is right for you?
Book a quick call and we will look at your site, talk through what it actually needs, and recommend the right level of support. An honest conversation, not a sales pitch.
Having Smashed Avo managing the site means I never think about it anymore. They are one email away when I need something. That alone is worth it.
A quick heads-up
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